BUYER FAQ

 

COVID-19 Health & Safety Update

Effective March 21, public health restrictions related to COVID-19 have, with some exceptions, been removed in the province of Ontario. Proof of vaccination and the wearing of masks are NO LONGER required to participate in the Toronto Gift + Home Market.

Learn more

 

 

Registration

You can find this number on select registration emails that we’ve sent to you in the past. You will see a number typically with your Last Name underneath it. This number is your CanGift Reference Number. Can’t find it? Please email us at registration@cangift.org and just include the subject line REFERENCE NUMBER.

Registration and attendance is FREE at the Toronto Gift + Home Market.

You can either register online or call the Toronto Gift + Home Market registration department at 416.679.1854 or 800.750.1967.

Once your registration has been submitted, you will receive a confirmation email. This email will advise if you have SUCCESSFULLY COMPLETED your registration or if your registration is PENDING.

 

SUCCESSFULLY COMPLETED

Your registration has been approved. If you are a Buyer you will be receiving your Show Badge in the mail. If you do not receive your Show Badge in the mail, please collect it onsite at the Show.

To add additional employees, or to update your profile, use your unique *CanGift Reference Number to log in to your account at any time.

 

PENDING

Your registration requires further documentation before it can be completed.

To update your account at any time with the required documentation, please log in to your account on our website by using your unique *CanGift Reference Number that has been emailed to you.

*The CanGift Reference Number is your unique personal ID# that helps us serve you better. Use your ID# whenever you contact us on our website, by email, phone, or onsite at any of our Shows.

As the owner of the company, you will need to provide the following:
• A completed Registration form — click here to download the form.
• Company and Buyer identification.

For acceptable forms of Company and individual Buyer identification, click here.

If your Company is already registered with the Canadian Gift Association, then just one form of Buyer identification that shows your affiliation to the registered Company is required.

Other acceptable forms of identification include:

• Employee ID card, or company insurance card identifying applicant with personal information blocked out *

• Company credit card identifying applicant and company, with personal information blocked out *

• Copy of T-4 or W-2 form (must be imprinted, no handwritten forms are accepted) with personal information blocked out *

• Company cancelled payroll cheque copied on both sides, or a copy of a payroll printout

*i.e., Bank account numbers, SIN, personal address, personal phone or fax number.

Since this a trade-only event, all attendees must qualify to attend by providing business and personal ID.

Why do we ask retailers to provide their Business License or Registration?

It’s simple. At the Canadian Gift Association, protecting your business is our business!
Exhibitors and visitors to our events make a substantial investment in the CanGift Markets. By asking you to provide documentation identifying you as a retailer, and not a member of the public, we are maintaining the integrity of your business while ensuring exhibitors meet their most important customer — you.

Two forms of acceptable identification must be submitted for each new Buyer – one form of Company, and one form of Buyer identification.

If your Company is already registered with the Canadian Gift Association, then just one form of Buyer identification that shows your affiliation to the registered Company is required.

For acceptable forms of company and individual buyer identification, please click here.

If you already confirmed your attendance to the Market, and received your show badge through the mail, just pick up a badge holder, Market guide and enjoy the show.

If you do not have your badge, please proceed to the registration desk to collect your badge.

If you are registering a new company on-site for the first time, you will need to bring your company and individual buyer ID with you. Please complete one of our registration cards and proceed to a registration desk with your company and personal ID.

For acceptable forms of company and individual buyer identification, please click here.

No one under the age of 16 is permitted on the show floor. Special accommodations are made for babies under one year of age with a Release Indemnification Form available at Registration. Infants must be carried in a baby carrier or sling. Strollers are not permitted.

Pets are not allowed. However, this does not apply to guide dogs or service animals. A guest with a disability accompanied by a guide dog or service animal will be allowed access.

Every business should keep records of their employees, whether full- or part-time. You should be able to issue some official document confirming an individual's employment. If you cannot provide any documentation, this person cannot be registered to attend the show. A character or personal reference from an owner, either in person or in writing, will not be accepted as ID.

The Toronto Gift + Home Market provides complimentary standard wheelchair and electric mobility scooter rentals upon request. Wheelchairs are available for pickup at the West, Mirvish and North Registrations. Mobility Scooters are available at the Mirvish Registration only.

Please note: There is a limited quantity of electric mobility scooters available onsite, and rentals will be provided on a first come first serve basis.

If you have any questions relating to this service, please contact the registration department at 416.679.1854.

Please click here to email your request to our team or if you prefer, contact us at 800.611.6100 ext 1057.

 

 

Accommodation and Air Travel

You can book your hotel online through CanGift Hospitality. A special hotel link will be provided by CanGift and you will receive the special rates CanGift Hospitality has negotiated. 

When you book a hotel online, you secure an immediate reservation. A confirmation will be emailed directly to you.

WestJet is pleased to offer:
• 5% off Econo and 10% off EconoFlex and Premium fares for travel within Canada
• 2% off Econo, 5% off EconoFlex and 10% off Premium base fares for guests travelling trans-border

Please visit www.westjet.com/conventions and quote BOOKING CODE: 6N0F3FP.

Applicable Rules:
• The travel period begins July 31, 2022 and ends August 17, 2022
• No discount will apply to Basic or Business class bookings

For more information, click here.

The Toronto Gift + Home Market has negotiated a special rate through the Avis Budget group.

All CanGift authorized hotels are now non-smoking.  Smoking rooms are no longer available.

 

 

General Information

Free shuttle service is provided between official hotels and the Toronto Gift + Home Market at the beginning and end of each day. It does not run during the day. For specific bus route and schedule information, please refer to the Bus Schedule page .

Yes. Using the CanGift Finder option found in the menu of this site, you can search by category, company or keyword.

Yes, FREE parking is available.

Yes, FREE WiFi is available throughout the Toronto Congress Centre. Our exclusive password is available at all our registration areas.

Unauthorized photography or video recording of exhibitor booths and/or products is prohibited on the show floor without first obtaining permission from the exhibitor. Violators may be asked to delete any images by the exhibitor or show security.