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FAQs

 

The Canadian Gift Association is excited to announce its first-ever Virtual Market running from September 14-17, 2020.

Due to the pandemic, CanGift was unable to host both the Toronto and Alberta Gift + Home Markets this fall. This online platform will help bridge the gap between the wholesale and retail communities in an attempt to replicate the experience at the in-person shows.

This B2B platform is designed to provide attendees with the latest trends in giftware, ground-breaking seminars from industry leaders and innovative products in décor, gourmet foods, gifts, and fashion. It’s officially time to mark your calendars and rev up your laptops!

If you have attended any of our shows in the past, you will be asked to confirm your attendance to the Virtual Market.

Please CLICK HERE to be directed to a Login page.

When you arrive at this page, please enter your CanGift Reference # and Last Name.

You will then be taken to a page where you will be asked to verify your information.

You can update your phone number or fax number, if required.

Please enter your email address to access the Virtual Market. Confirm your email by re-entering it and then click the Next button.

IMPORTANT: To register for the Virtual Market, one individual email per person must be used. This email will be used to confirm your registration.

e.g. If you want to register four buyers from the same company, they will all need individual emails to register, as follows.

Buyer 1 – mycompany@yourcompanyname.com

Buyer 2 – John@yourcompanyname.com

Buyer 3 – Shirley@yourcompanyname.com

Buyer 4 – me@gmail.com

If you use the same email address as a work colleague, the registration platform will alert you.

Please enter an alternative email address to continue.

To set up a new email address, please consider using the many email service providers such as Gmail, Yahoo or Outlook to name just a few.

You can search for their services on the internet, and set-up will take only a few minutes.

If you have not attended any of our shows in the past, you will need to register with us.

Please contact our Retail Engagement Team at registration@cangift.org

Registration opens on August 31 and continues through to September 17. You can still register for the Virtual Market at any time during show hours.

The Virtual Market will be live on the following days:

September 14, 2020 – 11 a.m. – 5 p.m. EDT

September 15, 2020 – 11 a.m. – 5 p.m. EDT

September 16,  2020 – 11 a.m. – 5 p.m. EDT

September 17, 2020 – 11 a.m. – 5 p.m. EDT

Yes, the Virtual Market will be archived to view online until October 31. You will need to log in to your account to view the market.

Please note: you will not be able to chat with an exhibitor on the virtual platform after the show closes on September 17.

Just like our in-person markets, registration and attendance is always FREE for qualified Buyers.

If you recently received an email from us regarding the Virtual Market, your CanGift Reference Number should be featured on the email as a number. If it is not, please email us at registration@cangift.org and we will be happy to supply your number.

Whilst our extensive database does capture everyone who has registered as a Buyer with us, there may be isolated cases where information may differ from what we have on file.

Please email us at registration@cangift.org

Yes, to register for the Virtual Market, one individual email per person must be used. This email will be used to confirm your registration.

If you use the same email address as a work colleague, the registration platform will alert you. Please enter an alternative email address to continue.

You can use any email address for the Virtual Market, as long as it is unique to you. The email is used to send you your unique login code for the Virtual Market.

To set up a new email address, please consider using the many email service providers such as Gmail, Yahoo or Outlook to name just a few. You can search for them in your internet browser and set-up will take only a few minutes.

If you have not received an email confirmation containing your login details, please contact us directly at registration@cangift.org and we will be happy to resolve your issue.

Yes, you can place an order at the Virtual Market with any of our exhibitors. However, you will not be able to process payment through the Virtual Market. Orders must be paid direct to the exhibitor outside of the Virtual Market.

Since this a trade-only event, all attendees must qualify to attend by providing business and personal ID.

Why do we ask retailers to provide their Business Licence or Registration?

It’s simple. At the Canadian Gift Association, protecting your retail business is our business!

Exhibitors and visitors to our events make a substantial investment in the CanGift markets. By asking you to provide documentation identifying you as a retailer, and not a member of the public, we are maintaining the integrity of your business while ensuring exhibitors meet their most important customer — you.

Two forms of acceptable identification must be submitted for each new Buyer – one form of Company and one form of Buyer identification.

If your Company is already registered with the Canadian Gift Association, then just one form of Buyer identification that shows your affiliation to the registered Company is required.

For acceptable forms of company and individual buyer identification, please click here.

Other acceptable forms of identification include:

  • Employee ID card, or company insurance card identifying applicant with personal information blocked out *
  • Company credit card identifying applicant and company, with personal information blocked out *
  • Copy of T-4 or W-2 form (must be imprinted, no handwritten forms are accepted) with personal information blocked out *
  • Company cancelled payroll cheque copied on both sides, or a copy of a payroll printout

*i.e., Bank account numbers, SIN, personal address, personal phone or fax number.

You will need your unique email address and Access code to enter the Virtual Market.

After registering for the Virtual Market with your CanGift reference Number and unique email address, you will receive an email containing your Access code.

If you have not received an Access code, please email registration@cangift.org

Our featured highlights in the upcoming show are:

  • Save time and source global brands conveniently on one easy-to-use platform.
  • Daily exhibitor sessions featuring highlighted product/company information.
  • Access to exhibitor content, webinars, and videos during the Virtual Market.
  • Business-building webinars hosted by retail industry leaders including Amber Mac and Jessica Waugh, as well as our market ambassadors Andrew Pike and Cory Christopher.
  • Continued access to the Virtual Market platform even after the live event ends.

For the first time ever, Amber Mac, world-renowned Digital Innovation Expert is going to be hosting a one-of-a-kind webinar addressing the four technology trends in a state of acceleration during COVID-19, as well as a blueprint for coping during this unprecedented time. This will be a truly inspirational presentation with real-life examples on how retailers are adapting to the changing industry landscape.

Yes, using the chat or email function within your account, you can send an exhibitor your full contact details.

To optimize your experience at our Virtual Market, we recommend you complete our checklist below:

– Run a pre-event Zoom test by clicking here.

– Make sure you have the latest and greatest of Zoom downloaded.

– Make sure you have the latest version of your browser downloaded.

(Google ChromeFirefoxEdgeOpera, or Safari).

You can initiate an instant chat with an exhibitor rep when you enter a Virtual Booth. Once a booth rep chat has been initiated, that exhibitor will message you back.

You can also send an email to an exhibitor. Once an exhibitor receives your email, they can message you back.

First you must log in to the Virtual Market.

LIVE sessions refer to the following presentations: Jessica Waugh, Andrew Pike, Amber Mac, and Cory Christopher, as well as any of the sponsored sessions presented by our exhibitors.

  1. Navigate to the Agenda section.
  2. Here you can select the session you wish to view.
  3. Select the ‘Register and Add to Agenda’ button.
  4. When the session is taking place, click ‘Join Presentation’.

First you must log in to the Virtual Market.

  1. Navigate to the Agenda section.
  2. Here you can select the session you wish to view.
  3. There is a MyNotes tab in the session area.
  4. Add notes and export them as required.

Please note: Notes can only be made on the following presentations: Jessica Waugh, Andrew Pike, Amber Mac, and Cory Christopher, as well as any of the sponsored sessions presented by our exhibitors.

Please contact us by email at registration@cangift.org and we’ll be happy to assist you.