Industry & Resources | Industry Information
Research and Reports

Research has indicated that members want to be provided with access to timely and relevant articles that can assist them in running their businesses. In order of descending importance, CanGift members ranked the following as areas of interest: sales and marketing, new product development, consumer and market trends (to keep abreast of changing consumer behaviours), information technology, personnel issues and channel/distribution trends.

The following articles come from topflight consulting firms. Some articles are short and some are long, but we leave it to you to decide if you want to access these through the links provided. In the end, our goal is to save you time and to help you succeed.

If at any time you have a need for information, we will try and find it. We're here to help. Contact Tom Foran, Director of Publications and Research and Publisher of Retail News magazine at 416.642.1027 (direct) or by email at He will be happy to offer you his 30 years of senior level sales and marketing experience at no cost.

Facts & Figures

Click on the links to study the latest numbers for Canadian retail sales and business and consumer confidence.

January 2014 Retail Sales

March 2014 Business Confidence

June 2013 Consumer Confidence


Business Development


A Social Media Guide for Entrepreneurs

B2B Customers Have Feelings Too

Building Effective Business Relationships in China


Channel Distribution Trends

Channel Distribution Trends

Demystifying the Online Shopper: 10 Myths of Multi-Channel Retailing

Digital Shopping - The Topline on Online

Consumer and Market Trends

Consumer and Market Trends

2012 Retail Study: Responding to the Connected Consumer

Bricks and Mortar Stores Are Still Relevant

Consumer Business Economic Update




New Ethnic Canadians: A Sales Opportunity

The Global Impact of an Aging World

Why You Should Care About Boomers

Distribution Trends


Product Sourcing in Asia Pacific - Extended Value Chains

Streamline Your Product Portfolio and Make Money

Ten Ways to Improve Inventory Management

+ Click here to see more articles.



Can You Sustain the Company You Started?

What Drives Entrepreneurs to Win

General Management

General management

Cutting Regulatory Red Tape

Current Business Environment in Numerous Countries

Five Financial Areas Every Entrepreneur Should Monitor


Human Resources

Human Resources

BDC Study Explores Opinions on Human Resources

Marketing & Promotion

Marketing and Promotion

Cheat Sheets for Social Marketers

Customer Experience: A Roadmap for Marketers

How to Create an Effective Advertisement




How Leaders Get the Most from Their Sales Force

Is Complexity Killing Your Sales Model?

Nine Critical Skills for Successful Salespeople


Facts & Figures (continued from above)

January 2014 Retail Sales
Good Gains in Spite of Frigid Winter
Retail sales increased a robust 2.6% in January versus one year ago. All sectors reported increases except the floristry, furniture and home furnishing categories. All provinces reported increases with Ontario growing 2.1%. Alberta, Manitoba and Saskatchewan continued to outpace other provinces with increases of 10.4%, 6.9% and 4.3% respectively.

(1) Includes giftware retailers

Source: Statistics Canada


March Small Business Confidence
Wholesale Optimism Increases Slightly in March
Small business owners ended March with a slightly less optimistic tone. The Canadian Federation of Independent Business (CFIB) Business Barometer® Index closed off the month at 64.1, a barely perceptible 0.3 point decline from February levels. So far, business operating conditions in 2014 have been stable, but not overly robust.

On the wholesale side, confidence increased marginally from 63.8 to 64.2, while the retail outlook improved significantly from 62.6 to 65.2 – 3 points ahead of February and 5 points ahead of December 2013.

Overall, we are seeing improvement in the Prairie provinces: Alberta (72.7), Saskatchewan (66.4), Manitoba (63.7). Business sentiment in Ontario is also up (63.7), but by less than a point. Little change is coming from British Columbia (71.2), Nova Scotia (57.9) and New Brunswick (56.9), while optimism has dipped in Newfoundland & Labrador (65.9), Quebec (58.7) and Prince Edward Island (57.6).

To read the full report, click here. (PDF format)

Measured on a scale between 0 and 100, an index level above 50 means owners expecting their business' performance to be stronger in the next year outnumber those expecting weaker performance. One normally sees an index level of between 65 and 70 when the economy is growing at its potential.

Source: Canadian Federation of Independent Business


June Canadian Consumer Confidence Drops Slightly
But Still Positive for the Year
Canadian consumers have adjusted the optimism shown last month as job prospects continue to grow slower than expected, as housing sales are still somewhat below average, and students hit an uncertain summer job market. According to the latest consumer confidence survey conducted by TNS, the Canadian Consumer Confidence Index dropped slightly in June, from 97.7 to 96.2, correcting for a sharp rise in May.

The Present Situation Index, which measures how people feel about the economy right now, which also rose sharply in May, fell back just over three points, sliding from 98.4 to 95.2.

The Expectations Index, which measures people’s outlook for the economy six months from now, also dropped 2.7 points, falling from 102.8 to 100.1, which also represents a correction and return to the long term trend. This shows that Canadians are tempering their expectations to be more even keel, and are not getting carried away based on short-term good news, as they may have done in May.

The Buy Index, which measures the extent to which Canadians feel that now is a good time to purchase a “big ticket item” such as a car or a major household appliance, rose more than two points in June, climbing from 91.6 to 93.7.

To read the full report, click here. (PDF format)

Consumer Confidence

Source: TNS Canadian Facts